Minutes from the second Residents’ meeting

Download the full minutes here.

Last December 5th, the SwiftGeorge Residents’ Association held its second meeting, with the participation of three L&Q representatives.

During the meeting, L&Q representatives had the opportunity to go through the list of issues and defects raised by the residents and explain the actions taken to resolve them. Some of the issues discussed were the state of the roofs, cladding, pest control, heating, windows, etc.

In terms of communication, L&Q representatives provided an e-mail address to raise issues directly with the after-care team, with the aim to improve communication and get faster responses. This e-mail address is lqaftercarenorth@lqgroup.org.uk

At last, L&Q announced that all residents would receive a £500 compensation for all the nuisances and issues suffered.

On behalf of the RA, we would like to thank the residents for their support and send seasonal greetings to everyone!

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s

%d bloggers like this:
search previous next tag category expand menu location phone mail time cart zoom edit close